Shipping policy

Last Updated:

December 02, 2024

If the country you're looking for isn't listed, this means we don't have enough shipping data to add it to this list (we haven't been shipping orders to said country). This doesn't mean we can't ship to said country, so reach out to our Customer Success team for more information. If we can ship to the country, the shipping time could be 10 to 15 days, but it could also longer or shorter.

Additionally, Q4 is holiday season! During that time, you will see processing and shipping times increase over time - this is normal. Factories will have far more units to manufacture and ship out, so you will want to ensure that your customer facing processing and shipping copy is updated to reflect proper expectations. Processing and shipping times will return to normal post-holiday season.

Country	Average Delivery
United States	Days = 10
Canada	Days = 10.1
Australia	Days = 11.3
United Kingdom	Days = 9.9
Brazil	Days = 21.1

Germany	Days = 12.1
Sweden	Days = 13.1
Spain	Days = 8.7
Ireland	Days = 10.3
France	Days = 8.1
New Zealand	Days = 10.2
Norway	Days = 13.2
Netherlands	Days = 8.5
Switzerland	Days = 8
Mexico	Days = 10.4
Belgium	Days = 7.5
Czech Republic	Days = 13.3
Denmark	Days = 9
Poland	Days = 10.1
Lithuania	Days = 21.4
Austria	Days = 9.2
Finland	Days = 10.3

Portugal	Days = 8.1
Italy	Days = 12.4
Greece	Days = 21.4
Romania	Days = 13.4
Slovakia	Days = 13.3
Hungary	Days = 18.7
UAE	Days = 12.1
Chile	Days = 12.3
Pakistan	Days = 13.5
Saudi Arabia	Days = 8.4
Japan	Days = 10.6
Cyprus	Days = 14.5
Croatia	Days = 12.2
Kuwait	Days = 9.4
Colombia	Days = 16.9
Bulgaria	Days = 20
Hong Kong	Days = 6.4

Qatar	Days = 9.3
Thailand	Days = 13.4
Iceland	Days = 16.3
Estonia	Days = 18.4
Philippines	Days = 8.1
Israel	Days = 21.2
Luxembourg	Days = 13.8
Malta	Days = 25.1
South Africa	Days = 20.6
Bahrain	Days = 10.6
Ghana	Days = 14.4
Kenya	Days = 12.7
Monaco	Days = 18.4
Oman	Days = 17.5
Turkey	Days = 15.4
Serbia	Days = 13.1
Singapore	Days = 8.5

Bosnia/Herzegovina	Days = 19.2
Ivory Coast	Days = 10.6
China	Days = 3.3
Costa Rica	Days = 25.3
Jordan	Days = 14
Morocco	Days = 22.6
Montenegro	Days = 14.4
Malaysia	Days = 13
Nigeria	Days = 18.3
Panama	Days = 30.3
Peru	Days = 12.2
Russia	Days = 24.3
Slovenia	Days = 22.3
Ukraine	Days = 12.3
US Outlying Islands	Days = 25.3
Angola	Days = 15.2
Gibraltar	Days = 21.6
India	Days = 13.2
South Korea	Days = 7.2

Liechtenstein	Days = 34.1
Latvia	Days = 16.5
Puerto Rico	Days = 10.1
Paraguay	Days = 29
Reunion	Days = 24.9
Taiwan	Days = 7.3
Tanzania	Days = 11.3

Processing times when shipping from China

Processing times can vary greatly when Dropshipping from China. In this article, we'll explore why that is, and what you can do to mitigate the effects of it when it does happen.

Typically, all of your orders from Zendrop Fulfillment (everyone at Zendrop plus our sourcing/fulfillment team in China) will be processed in 3 days or less. Let's explore what the fulfillment process looks like and then we'll look at why sometimes orders can take longer than the expected 3 days to process.

All dropshipping fulfillment services, including Zendrop, only purchase the products in your order after you click on the Fulfill Order button to actually pay for and fulfill your order. You might be asking yourself why. Dropshipping fulfillment services have millions of products in their catalog, but they don't actually have stock sitting in their warehouse for any of those products.

This is the point that usually confuses people. To put it simply: It is impossible to know which products will sell and which won't, so this is the only way for dropshipping fulfillment businesses to stay in business in order to serve your business. We have built an incredible system to be able to turn around almost all orders in less than 3 days. Here's what the process looks like:

You fulfill an order on Zendrop.
Our Purchasing Team buys your product(s) directly from the factory.
The factory ships the product to one of our two warehouses in China.
Our Receiving Team receives pallets of products from different factories and sorts them.
1. Our Quality Team opens the package to quality check it.
2. Our Packaging Team prints out your custom branded thank you card.
3. Our Packaging Team makes sure all of the products are in one bin.
  Even if they came from separate factories, which they often do.
4. Our Packaging Team carefully packages your items including your custom branded thank you card.
  This will be a box or a polybag depending on the product(s)).
5. Our Shipping Team prints out your shipping label and ships out the order.
  They always make sure each order gets shipped out on the next possible outbound shipment.
All of this happens behind the scenes and almost always in less than 3 days. There are some rare circumstances in which this process takes longer than 3 days and both of those scenarios are caused by factors not in our control. The two scenarios that cause delays are:

Reason for Delay #1: The Factory Is Out of Stock

When we buy the product from the factory, the item is currently out of stock, and they are producing more. They are actually taking the raw materials needed to produce the items and creating more of them. There is no way of knowing that this is the case in order for out team to properly update inventory counts on Zendrop in real-time because these factories do not have sophisticated inventory management systems to be able to talk to our platform in real-time.

Reason for Delay #2: There Is a Delay in Receiving the Goods From the Factory

The factories we buy from don't actually ship anything outside of China, so when we place an order with a factory, the goods are shipped to our warehouse. At that point -- we quality check the items, re-package them, and ship them out to your customers. Sometimes during this process, there is a delay in the item being shipped to our warehouse, causing a delay to get your order processed and shipped.

We strive to get all of your orders processed in a timely manner, but sometimes due to the dynamics of the market and other factors outside of our control, it's simply not possible.

Item added to your cart

Shipping policy

Reason for Delay #1: The Factory Is Out of Stock

Reason for Delay #2: There Is a Delay in Receiving the Goods From the Factory

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